We do not try and replicate any of the services supplied by government agencies, but we do try and fill in the gaps to make life manageable. We have an office, a bus, volunteers and bags of goodwill.
The bedrock of our services are our volunteers. They welcome people in the office, answer queries, drive the bus, escort passengers, drive people for appointments and just help where they can.
It costs almost £2,000 a month to keep the office open and the bus running. We rely entirely on donations. We do not receive a penny from any government body and have to work hard to stay solvent. We always need help.